
Rent a Car FAQ
Do you have a question about hiring a car or van in Dubai? Browse through our FAQ compilation to find answers to all your queries.
What do we need to rent a car at Quicklease Car Rental?
If you the UAE residents: you must be 25 years or older, a valid UAE driving license not less than six months. For the tourists: a valid International License, and visa and copy of the passport. To get more assistance please call your local Quicklease Reservations Office.
What about traffic violations?
The majority of roads are radar controlled. Keep at a slow speed and obey road signs. The major ones are dangerous driving, over speeding, overtaking illegally and use of a phone when driving.
Who is able to hire a car in Quicklease Car Rental, and what is the minimum number of days to hire a car?
Quicklease caters to tourists, residents and nationals with legitimate documents in the UAE. The shortest allowable time of rental is 24 hours on delivery.
What should I know about parking in the UAE?
No, there no specific procedures when it comes to parking anywhere in the UAE. Although parking is readily available, be wary of the paid parking zones where you need to pay the relevant fees through parking meters or the RTA app.
What should I do if a breakdown or accident occurs?
If your rental car, like a Toyota Yaris rent a car, suffers a breakdown or accident, do not worry! At Quicklease Car Rental, we offer 24/7 roadside assistance to any location within the country. If your vehicle is involved in an accident, kindly do not move the car from the point of accident or damage, except in the cases where there is only minimal damage or if the vehicle is causing a traffic obstruction. Contact the police as soon as possible and remain with the car till they arrive. The customer is required to provide us with a police report so that we can claim insurance.
If required, we shall also provide a replacement vehicle to the hirer in place for the damaged vehicle.
For any roadside assistance, reach out to us using our 24HR toll-free no’s: +971-56-507-6010 / + 971-56-507-1077.
What type of license do I need to hire a car in the UAE?
UAE Residents: UAE Driver’s License.
Visitors (on visit/transit visa) from GCC Countries: A valid GCC Driver’s License.
Visitors/Tourists from countries outside the GCC (on visit/transit): a Valid International Driver’s License.
Is it possible to tow another vehicle using my rental car?
No. Towing is a violation of the rental agreement and is not permitted under any circumstances.
Can anyone other than me drive the rented vehicle?
Yes, an additional driver will be permitted to drive the vehicle for a minimal fee. It should also be noted that, if there is another driver, his/her passport and driving license should also be submitted during the time of the rental.
How can I locate the nearest Quicklease Car Rental location?
We have locations all across the Dubai, our corporate office is located near Mall of the Emirates in AL Barsha. However, if you need any assistance regarding booking you car, you may contact our reservation office or contact number at 800 78425 | 971 440 87300.
What happens if I were to return the car late?
If you delivered, dropped, or returned your car late, as mentioned in the contract, you don’t have to be worried about it. However, you need to pay the liable return charges as mentioned in the contract. The fee associated with it is directly dependent on the type of vehicle. If you do inform us beforehand about the late delivery, then you will only be required to pay for the additional day/days for which you had used the vehicle. In most cases, late returns less than 1 hour will not be charged extra. If the car is returned more than 3 hours late, then an additional day’s fees shall be levied.
Can I take the vehicle out for off-road driving?
All our cars, even 4-wheel drives are not meant to be used in unkept roads. Off-roading is a very evident breach of the hire agreement.
Who is to be covered under Collision Damage Waiver (CDW)?
CDW is eligible to any customer who already has a valid UAE driving license that is one year old and above.
Do I get bonus/ promotional credit on past rentals?
Yes. Upon giving the right promotion code or CDP number used in a past rental, you can qualify to get the offer.
Can I earn credit in my frequent traveler program if the rental is in my spouse’s or traveling companion’s name?
No, the name on the rental agreement and that on the frequent traveler account should match to avail credit under the frequent traveler program.
Can I receive credit in more than one frequent traveler program for the same Rental?
No! For one rental, like when you hire Toyota car from us, you may only earn credit in one frequent traveler program.
Will my personal data be shared with other companies?
No, unless you have provided consent, we will not share your personal data with any other company apart from our affiliates and licensees for marketing purposes.
Is it possible to take seats out of the rented van?
No, seats should not be taken out of the van. If it’s taken out, then it is a clear violation of the rental contract.
Can I drop off the vehicle at a different location?
Well, if you are thinking of changing your drop-off location, that's fine with us at Quick Lease. However, you have to pay a minimal fee against it. For details, you may visit our customer support or reservation office.
What is qualified as a “weekend” rental?
Generally, rentals periods starting from Noon on Thursday and extending through to Sunday Noon qualify under the weekend rate, provided the car is kept over on Saturday night. There are some exceptions to this rule, and if the vehicle is not returned by the end of Sunday, the customer need to pay an extra day’s charges.
Do you provide delivery and collection services?
Subject to availability, we do provide our delivery and pick-up of the vehicles in our car rental service to any location within the country.
Do you charge extra for airport drop-off and pickup?
Yes, we do charge a minimal fee to drop-off or pick-up the vehicle from airports.
What is Salik?
Salik is Dubai’s toll road system based on RFID technology. At Quick lease, all of our vehicles comes with Salik tag and each time a car crosses it you will be charged the amount of 5 AED.
What car rental company offers the best rent a car rates in dubai?
Quick Lease is known for their quality service along with the lowest rent a car rates in dubai.
What documents do I need to hire a luxury car in the UAE?
Being an Emirati, you must provide a valid a driving license and Emirates ID. Tourist on the other hand, must nee to provide a their valid passport, visa copy and an international driving permit (IDP)
Do luxury car rentals have any security deposit?
Yes. Sometimes requires a security deposit, which is refundable. This will vary depending on the type of vehicle and the duration of the rental.
Can I rent a luxury car without a credit card?
Luxury car rental companies need customers to use a credit card both for payments and security deposits. However, contact us to see if your car rental in Dubai can be arranged with alternate payment methods.
Does it have any restrictions on the number of miles that you can drive the luxury cars?
Yes. Luxury rentals tend to have daily mileages and additional kilometers are billed separately. When you are hiring a rent-a-car package in Dubai, you need to know about the mileage policy in order to prevent sudden expenses.
Do you deliver and pick up of luxury cars?
Absolutely. With our Dubai rent a car service, we get a free home delivery service and pickup service across the city. You can get a hire car in Dubai, or a high-end ride, but either way, we take care of the convenient delivery options, and the process will be made simple and stress-free.
Do you provide your cars on monthly rent?
Yes. Quick Lease focuses on the flexible monthly car-rental plans that would accommodate a long duration or business trips. Our prices are reasonable and clear whether you want a small vehicle or a luxury car. It is possible to rent a car in Dubai either during some days or months; our plans suit all budgets.
How affordable are your rental options at Quick Lease?
At Quick Lease, we offer some of the best car rental prices in Dubai without compromising on quality. From sedans to SUVs, you'll find options that fit your needs. Our Dubai rent a car packages are created to give you maximum value with clear terms and full reliability.
